customer retention
Guest Reviews – How to become an Alchemist!
Are your negative reviews earning you kudo’s? 15 Tips for turning Customer Feedback into Gold!
Blog
customer service
Marketing Planning will take your business up a notch in 2015!
With Marketing Planning you can kick some Competitive But in 2015 5 Marketing Planning Tips
customer service
The 5 Stages Customer Journey
By applying your ‘passion’ when analyzing the performance of your business during each of the
E-Marketing
Five of Richard Branson’s and one of Mine
Richard Branson started a blog on LinkedIn. His Five top tips to starting a Successful
E-Marketing
SEO OF YOUR WEBSITE
This article highlights issues about SEO of your website and the importance of an ongoing
Yet another argument for an e-marketing strategy … and by the way who are “Swaggers”
They (Swaggers) are very connected in terms of social networking and therefore you don’t have
customer retention
How do your clients perceive real value?
Should You Flash? http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=152987 makes for a good read about using Flash Sale channels but my interest and
customer retention
supporting Free Wi-fi in hotels
following last week’s tweet on my Twitter account @sahotels Suzette Bouwer Join list of all
Effective Hospitality Marketing in 2011
I am struck by the “Back to Basics” concepts below. Common sense prevails and remembering